Contact information
CONTACT US
Aurea Styles
We would love to hear from you. Whether
you have a question about sizing, your
order, or anything else — our customer
support team is here to help.
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CUSTOMER SUPPORT
✦ Email: support@aureastyles.com
✦ Live Support Hours: Monday – Friday
9:00 AM – 5:00 PM Central Time
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BUSINESS ADDRESS
Aurea Styles
Pevely, MO 63070
United States
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ORDER INQUIRIES
For the fastest response regarding your
order status, tracking, or delivery
questions please include your order number
in your email or have it ready when you call.
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FREQUENTLY ASKED QUESTIONS
✦ Where is my order?
Orders typically process within 2–5 business
days. Once shipped delivery takes 7–15
business days depending on your location.
You will receive a tracking number by email
once your order is on its way.
✦ Can I change or cancel my order?
Orders can be modified or canceled within
12 hours of placement. After that timeframe
the order enters our automated fulfillment
system and cannot be altered.
✦ My item arrived damaged — what do I do?
Email us a clear photo of the item within
7 days of delivery and we will arrange a
replacement or full refund immediately.
✦ I ordered the wrong size — can I exchange?
Please refer to our Return & Refund Policy.
We recommend checking the size guide on each
product page before ordering.
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RESPONSE TIMES
✦ Order issues: Within 24 business hours
✦ Returns & refunds: Within 48 business hours
✦ General questions: Within 48 business hours
✦ Business inquiries: Within 3–5 business days
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We appreciate your support of Aurea Styles
and look forward to helping you find your
perfect vacation wardrobe. 🌊